Data privacy

Our company, UGRS Medical Ltd headquartered in Birmingham, United Kingdom, takes the protection of your personal data very seriously and strictly observes the provisions of data privacy laws. Personal data is collected on this website only to the extent that it is absolutely technically necessary. The collected data will not be sold or disclosed to third parties for any other reason whatsoever.

The following explanation will provide you with a overview of how we guarantee such protection, what type of data is collected and for what purpose it is collected.

Data privacy statement

We are pleased to have you visiting our website and are thankful for your interest. The protection of your privacy when using our website is very important to us. Therefore, please note the following information and read our detailed information accessible from the menu in the left-hand column.

Anonymous data collection

You can visit the website of the German Centre for Urology and Phalloplasty Surgery without informing us who you are. You thereby remain anonymous as an individual user.

Collection and processing of personal data

Personal data is not collected on our website that is intended purely to provide user information. The only exception to this is the contact form.

Use and disclosure of personal data

No personal data is collected on our website that is only for the purpose of providing patient information. There is therefore no use or disclosure of such data. The data entered into the contact form will only be processed internally. You will not receive any unsolicited offers from us at any time.

External links

In order to provide you with the optimal amount of information you will find links on our website leading to third-party websites. Insofar as such links are not clearly recognisable, we inform you that these are external links. The German Centre for Urology and Phalloplasty Surgery has no influence on the content and design of the websites of third parties. The guarantees of this data privacy statement therefore do not apply to those third-party websites.

Further information and contact (in Germany)

If you have other questions regarding data privacy, please contact the responsible administrative office employee Mr Ingo Krieghoff at:

Data processing on this website

UGRS Medical Ltd automatically collects and stores information in its server log files that is transmitted to us by your browser. This includes:

  • the browser type and version
  • the operating system used
  • the referrer URL (the previously visited page)
  • the host name of the accessing computer (IP address)
  • the time of the server request
  • UGRS Medical Ltd is unable to relate these details to an actual person. The data is not amalgamated with data collected from other sources.


Websites often make use of what are known as cookies. They enable us to make our offers more user-friendly, more effective and more reliable. Cookies are small text files that are downloaded to your computer and stored in your browser. Most of the cookies we use are what are known as 'session cookies', which are automatically deleted when you leave the site. Cookies do not cause any damage to your computer and do not contain any viruses.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ('Google'). Google Analytics makes use of 'cookies', which are text files that are stored on your computer to enable an analysis of your use of the website. The information about your use of this website (including your IP address) generated by the cookie is transferred to a Google server in the USA and stored there. Google will use this information to analyse your use of the website in order to compile reports on the website activity for the website operator and to perform additional services related to the use of the website and of the Internet. Google may also disclose this information to third parties, insofar as this is legally required or insofar as third parties process this data on behalf of Google. Google will absolutely not associate your IP address with other data collected by Google. You can prevent the installation of cookies through a corresponding setting in your browser software; however, please note that changing this setting may prevent you from being able to fully utilise all of the functions of this website. By using this website you agree to allow the data collected from you to be processed by Google in the manner and for the purpose described above. The collection and storage of data can be refused at any time and this will be effective for the future. Considering the discussion of the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension '_anonymizeIp()' so that IP addresses can only be further processed in an abbreviated form in order to prevent them from being able to be related directly to a specific person.

Right to information

You have the right to view the data stored relating to your person, its origins, its recipients and the purpose of its storage at any time.

Additional information

Your trust is important to us. We are therefore available to you at all times to answer any questions you may have regarding the processing of your personal data. If you have any questions that cannot be answered by this data privacy statement or if you would like more information on a particular aspect then please contact us at any time.

Administrative office

  +49 6151 606 10 31

  Monday - Friday
9:30 a.m. - 12:30 p.m.
1:30 p.m. - 5:00 p.m.

  Contact inquiry


You can also contact the responsible patient advisors below by phone:

Hamburg:+49 1805 / 8477 84771
Berlin:+49 1805 / 8477 84771
Munich:+49 1805 / 8477 84771
Stuttgart:+49 1805 / 8477 84771
 +49 1805 / UGRS UGRS1

1 14 cents per minute from the landline, mobile toll up to 42 cents per minute

Further information