About us

Treatment guarantee


For your own security and in full confidence of the outstanding results and quality we provide, as of 1 July 2008 all of our patients are protected by our treatment guarantee.

Any unplanned treatments and surgeries that may prove necessary will be performed by us at our location free of charge. This guarantee is valid for a period of one year after the final operation we performed.

(There is a restriction on this in Germany: As it is illegal in Germany to perform medical services at absolutely no cost, we are legally required to still charge you a minimal fee. It will approximately correspond to the actual costs for materials and medications.)

Additional benefits generally available to our patients:

  • Our surgeries are performed exclusively by highly qualified specialist surgeons with many years experience, all of whom had their qualifications scrutinised in detail before being appointed/selected.
  • A detailed consultation on the options, limitations and risks involved will take place in the pre-operative discussion.
  • The treatments are naturally carried out using the most technically advanced equipment.
  • The members of the medical staff in the operating theatre and for post-op care are highly qualified.
  • We use modern, gentle anaesthesia procedures.
  • The materials and medications used are of the highest quality.

All patients who have their initial surgery performed by us are welcome to obtain post-op examinations and advice from us at any one of our centres free of charge. This offer is valid for a period of one year after the final operation we performed.